Terms of service
1. Introduction
This document explains how our company, Trinera s.r.o., registered at U Červeného mlýna 616/14,Ponava, 612 00 Brno, IČ: 13991531, as the data controller, processes information about visitors to the website https://www.trinera.cz/. The protection of personal data is our priority, and we are committed to processing it in accordance with the applicable laws, in particular the General Data Protection Regulation (GDPR) and Act No. 110/2019 Coll., on the Processing of Personal Data.
2. What Data We Process and for What Purpose
2.1. Data from the Contact Form
You can contact us via contact forms available on our website. In this case, we process the following personal data provided by the user:
Name and surname (or company name)
Email address
Phone number (if provided)
Message content
Link to LinkedIn/other website
Purpose of Processing:
Responding to your inquiry or request
Initial communication regarding potential cooperation
Legal Basis for Processing:
Legitimate interest – responding to inquiries and requests, discussing potential collaboration.
Contract performance – if the communication relates to the provision of our services.
2.2. Analytical Data from Google Analytics
We use Google Analytics on our website to analyse traffic. We process the following anonymised data:
IP address (anonymised)
Device and browser type
On-site behaviour
Purpose of Processing:
Improving website content and user experience.
Legal Basis for Processing:
User consent – the user must allow analytical cookies.
3. Use of Cookies and Options for Managing Them
Our website uses cookies for traffic analysis and content optimisation.
Types of cookies:
Necessary cookies – required for the proper functioning of the website.
Analytical cookies – help us measure traffic (Google Analytics).
Managing cookie consent
Users can change their consent at any time via the Website Footer or directly in their browser settings.
4. How Long We Store Data
Data from the contact form – 5 years from the last communication.
Analytical data from Google Analytics – 26 months.
5. Who Has Access to the Data
Contact form data – processed internally only and not shared with third parties.
Google Analytics – data is processed by Google in accordance with its policies: Google Privacy Policy
6. How We Protect Personal Data
Only authorised personnel have access to personal data.
We use encryption and secure servers.
We regularly update our security measures.
7. Your Rights
Under the GDPR, you have the right to:
Request information about how your data is processed.
Request the correction or deletion of your data.
Request the restriction of processing.
Refuse cookies.
File a complaint with the Office for Personal Data Protection (www.uoou.cz).
Contact for exercising your rights:
8. Changes to the Privacy Policy
These principles may be updated. Any changes will be announced on this page.
Last updated: 1. 12. 2025